Communication with Patients and Carers

CO 4.1.1

Elicit a thorough, relevant and accurate medical history.

CO 4.1.2

Obtain collateral history from carers and witnesses.

CO 4.1.3

Communicate the likely diagnosis and treatment plan to a patient.

CO 4.1.4

Provide clear discharge information to a patient, including written material where appropriate.

CO 4.1.5

Apply understanding of communication skills in children from pre-verbal age to adolescence to the use of age-appropriate communication strategies with paediatric patients.

CO 4.1.6

Elicit the belief, wishes and expectations of a paediatric patient's parent(s) or carer(s).

CO 4.2.1

Adapt communication style to align with a patient of any age.

CO 4.2.2

Demonstrate compassion when communicating with the patient, their family/whānau and/or carers.

CO 4.3.1

Elicit a history in a focused and timely manner, while acknowledging the patient's other expressed concerns.

CO 4.3.2

Elicit the beliefs, wishes, expectations and concerns of the patient, their family/whānau and/or carers, with regard to the patient's problem(s), diagnosis and treatment plan.

CO 4.3.3

Convey clear information about diagnosis, risk/benefit considerations, and treatment options to a paediatric patient and their parents and/ or carers.

CO 4.3.4

Balance the communication needs of a paediatric patient with those of their parent and/or carers.

CO 4.4.1

Demonstrate effective communication with patients in any situation.

CO 4.4.2

Adapt communication style to effectively engage a paediatric patient and their parents and/or carers.