Intercultural Communication

CO 3.1.1

Principles of intercultural communication and culturally diverse communication styles.

CO 3.1.2

Understand the potential barriers to effective intercultural communication that are specific to the ED.

CO 3.1.3

Recognise one's own culture and communication style as a health practitioner.

CO 3.1.4

Impact of cultural and linguistic differences on effective communication and patient outcomes and how cultural differences in communication styles can create misunderstandings.

CO 3.1.5

Culturally diverse communication styles.

CO 3.1.6

Apply principles of effective intercultural communication and compassion to interactions with patients and colleagues.

CO 3.1.7

Ask all patients about their ethnic or cultural identity in a safe manner.

CO 3.1.8

Recognise situations where working with a professional interpreter is appropriate.

CO 3.2.1

Linguistic diversity, including Indigenous and language use.

CO 3.2.2

Recognise cultural influence on one's own communication style.

CO 3.2.3

Recognise cultural difference in non-verbal cues and symptom expression.

CO 3.2.4

Develop rapport with patients and their families from varied cultural backgrounds.

CO 3.2.5

Collaborate with Indigenous health care workers and other cultural support staff to facilitate communication.

CO 3.2.6

Modify communication style, as required, with patients of different cultures.

CO 3.2.7

Demonstrate ability to work effectively with professional interpreters.

CO 3.3.1

Integrate intercultural knowledge into all communications within the emergency medical setting.

CO 3.3.2

Identify when cultural differences can lead to miscommunication within the emergency medical setting.

CO 3.3.3

Recognise culturally diverse communication styles and adapt communication style appropriately.

CO 3.3.4

Effectively negotiate the risks involved when required to communicate through non-professional interpreters.